Maintenance intake & vendor dispatch
- Trigger
- A tenant submits a request
- Outcome
- It is categorised, urgent issues are escalated, and a vendor work order is prepared for approval
- AppFolio/Buildium/Yardi Breeze/Rent Manager
- Twilio
PROPERTY MANAGEMENT
Maintenance, leasing and owner updates that run themselves.
We connect your property management software, phones and inbox so requests reach the right vendor, applicants hear back, and owners get updates without anyone compiling them by hand.
- TriggerTenant submits a request
- CheckRequest categorised
- AlertUrgent issues escalated
- Human reviewWork order approved by staff
- UpdateTenant and owner updated
THE PROBLEM
Where the time goes
Requests arrive everywhere
Portal, phone, text and email, with no single queue.
Vendor dispatch means phone tag
Assigning a job takes calls and follow-ups.
Applicants and prospects wait
Leasing enquiries cool off before anyone replies.
Owners ask for status
Monthly updates get assembled by hand.
WORKFLOWS
Workflows we build for property managers
Each one starts from a clear trigger and ends in a visible outcome, on the tools you already use.
Application follow-up
- Trigger
- An application is started or submitted
- Outcome
- Incomplete applications get a nudge; complete ones are routed for review
- PM software
Rent reminders
- Trigger
- The due date approaches or passes
- Outcome
- Reminders go out on your schedule and stop when payment posts
- PM software
- Twilio
Lease renewal sequences
- Trigger
- A lease end date is 90/60/30 days out
- Outcome
- A renewal sequence is sent and the manager is alerted to replies
- PM software
Showing scheduling
- Trigger
- A prospect asks about a listing
- Outcome
- They pick an available showing time, and the agent’s calendar is updated
- Google Calendar
- Twilio
Owner status reports
- Trigger
- Month-end, or a work order is completed
- Outcome
- An owner summary is compiled from your system and sent for review
- PM software
- Google Sheets
INTEGRATIONS
Works with your property management stack
Property management software
- AppFolio
- Buildium
- Yardi Breeze
- Rent Manager
Communication
- Twilio
Data & reporting
- Google Sheets
Using something else? If it has an API or webhooks, we can usually connect it.
HOW WE WORK
Audit. Build. Run.
One workflow at a time, with a fixed quote before any work starts.
- 01
Audit
A free 30-minute workflow review. We map one handoff, find where it stalls, and send a written plan with a fixed quote within 48 hours.
- 02
Build
We build one production workflow on your existing tools, test it against real edge cases, and document how it works.
- 03
Run
We monitor it, fix what breaks, and make small improvements as your process changes.
- Your tools stay
No platform migration; we connect what you already use.
- You own everything
Accounts, workflows and documentation stay in your name.
- Humans make the decisions
Candidate and client decisions stay with your team.
- Failure alerts
If a step fails, the right person hears about it.
COMMON QUESTIONS
Questions about automation for property management
Does this replace AppFolio or Buildium?
No. We work around your existing platform.
Can emergency requests reach a person immediately?
Yes. Urgent categories can alert your on-call contact under rules you set.
Will tenants know a message is automated?
Messages are clear about what’s automated, and tenants can always reach a person.
Which property platforms can you connect?
It varies by platform and plan. Some offer full APIs; others need email- or report-based steps. We confirm what’s possible before quoting.
RELATED INDUSTRIES
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